The phone rings, you already know who it is. Name, address, last order.
Starting over every time.
The phone rings, you pick up, and the customer dictates his name, his address, his order all over again. Even though he ordered three times last week. You write it down as he talks and hope you got the house number right.
On a Friday night it rings every few minutes. Who was that again, where does he live, what does he usually order. Eventually two addresses get mixed up, or you forget that somebody does not want onions.
You already see it before you pick up.
ORDERBOSS shows you who is calling for delivery services in Germany before you even pick up the phone: name, address and the last order.
When a regular calls, you see right away who it is: name, address and what he ordered last. No asking again, no digging through old slips.
If the number is new, you add the caller with one click. Next time he calls, you already know him. The address completes itself as you type, the delivery fee sits right next to it.
If you miss a call, your phone lets you know, and you call back once you have time. It connects to the phone system you already have: Fritz!Box and 3CX directly, no new line and no new number.
Every caller ORDERBOSS recognizes lands among your contacts automatically, with address, order history and preferences, even if he has never ordered through your shop. If a customer has several addresses on file, home and office for example, both sit under his contact.
The order you take on the phone then runs through your system like any other: it sits on the kitchen display, and your driver gets it on his route. No second step, no detour through another app.
From the ring to the order.
The phone rings.
Before you even pick up, the screen shows who it is: name, address and the last order, if the customer has ordered from you before.
You take the order.
In the same window, while you are still talking. The address completes itself, the delivery fee sits right next to it. No switching between a slip and the screen.
A new caller? One click.
If ORDERBOSS does not know the number yet, you add the customer with one click. Next time he calls, he is no longer a stranger.
Missed it? No problem.
Your phone tells you about the missed call. You see it among your recent calls and call back whenever it suits you.
Customer reviews
Friday night. 40 orders in one hour. I used to hold everything together. Now it just runs with ORDERBOSS.
Common questions about caller ID.
What does caller ID cost with ORDERBOSS?
It is part of ORDERBOSS and costs nothing extra. You pay a monthly subscription, cancel anytime, no setup fee. Which plan fits your business is something we work out with you personally before you commit.
Does this work with my phone system?
Fritz!Box and 3CX connect directly. You do not need a new line, your existing number stays.
Do I have to add new callers manually?
Just once, with one click, then ORDERBOSS knows the number. The address completes itself the next time he calls.
What happens if I miss a call?
Your phone tells you right away. The missed call sits among your recent calls, and you call back whenever you have time.
Which businesses is caller ID built for?
For delivery businesses with a lot of phone volume: pizzerias, kebab shops, Asian kitchens, fast food places. Five calls an evening or fifty.
Are my contacts kept up to date automatically?
Yes. Every order and every call updates the contact on its own, even for customers who have never ordered through your shop. No duplicate entries, not even with several addresses on file.
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