Name, address and the last order are on the screen.
Sound familiar?
Starting over every time.
The phone rings, you pick up, and the customer dictates his name, address and order all over again, even though he ordered three times last week. You write it down as he talks and hope you got the house number right. On a Friday night it rings every few minutes, and eventually two addresses get mixed up.
With ORDERBOSS
A number becomes a customer.
ORDERBOSS caller ID shows you who is calling before you even pick up the phone: name, address and the last order.
- Whoever is calling is on the screen before the phone is in your hand.
- The call becomes the order in a few clicks, in the same window.
- Every call and every order keeps the contact up to date on its own.
- Your phone system stays as it is. ORDERBOSS only reads along who is calling.
From the ring to the order.
The call comes in.
Before you even pick up, the screen shows who it is: name, address and the last order, if the customer has ordered from you before.
You take the order.
In the same window, while you are still talking. The address completes itself, the delivery fee sits right next to it. No switching between a slip and the screen.
A new caller? One click.
If ORDERBOSS does not know the number yet, you add the customer with one click. Next time he calls, he is no longer a stranger.
Missed it? No problem.
Your phone tells you about the missed call. You see it among your recent calls and call back whenever it suits you.
Caller ID in detail.
What else happens around the call, without you typing a thing.
Contacts that keep themselves up to date.
Anyone who has ordered through your shop is no stranger on their first call: their contact is already there, with address, order history and preferences. Everyone else lands among your contacts the same way after their first call. If a customer has several addresses on file, home and office for example, both sit under his contact.
Address and delivery fee as you type.
The address completes itself as you type, and the delivery fee sits right next to it. If the address is outside your delivery area, you see that before you say yes to the customer.
Fritz!Box and 3CX, no new line.
It connects to the phone system you already have: Fritz!Box and 3CX directly, no new line and no new number. Your phone contract stays as it is, and there is no charge per call.
From there it runs like any other order.
The order you take on the phone sits on the kitchen display, and your driver gets it on his route. No second step, no detour through another app.
Two calls at once.
If it rings while you are still taking an order, you see the second caller too. You switch between both orders with one click, and neither of them gets lost.
The same state on every device.
You see the call wherever you happen to be working: on the tablet in the kitchen, at the computer in the office or on your phone. Contacts and the list of all previous calls are the same on every device.
Common questions about caller ID.
Get started.
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